What does it mean if I see that my service is marked as “Pending”?

If you log in and see this, there is either a hostname error, or a matter related to your payment that requires your attention. When the issue is resolved, details for your service will be sent to you as normal, via email. If your invoice still shows as unpaid after you’ve made a payment, please contact our support team and provide your payment transaction number -- we will verify receipt of your payment and manually mark your outstanding invoice as paid so that service provisioning proceeds.
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Facts on Bandwidth

How much is 1 meg? Every time someone views your web page all of the data (html code, text,...

What are private nameservers and how do I set them up?

Private nameservers are where your domain points to our nameservers so that your customers do not...

What do I need to do to put Flash on my website?

Flash is a client side feature - it runs on the user's computer, not on your web host. As long as...

Static IP vs. Dynamic IP Address

A static IP address is one that remains fixed and never changes. The PC always sees the same...

Common SSH Commands - Linux Shell Commands

Navigating in UNIX pwd Shows the full path of the current directory ls Lists all...